![]() If you have a subscription to Microsoft Office, it is important to make sure that that subscription is still active. You will also need to open an Office app and log in if it prompts you. You will need to restart your computer once prompted to finish the process. Once the selection menu pops up you will need to click on Uninstall.Ĥ. The process of Uninstalling the unneeded copies will then begin. All of the copies of Microsoft Office on your device will be listed in the results.ģ. If you have more than one copy of Microsoft Office on your device you will need to select the unnecessary copies and right-click on them. In that search box, you should enter the words Microsoft Office and then hit enter. After you submit your search you can then select Control Panel and then click on Programs and Features.Ģ. In the Programs and Features window, you will have access to a search box. For Windows 10 you can simply type Control Panel into the taskbar search box.Then you will need to select Programs and Features For Windows 8 or 8.1 you can select the Start Button and click on the Control Panel.For Windows 7 you will need to access your Control Panel via the Start Button.Different versions of Microsoft Office require different steps after accessing the Control Panel to remove unnecessary copies.Once the extra copy is removed you should be able to access your Office products. To check this, you will need to go into the Control Panel and check how many copies of the windows you have on your device. If you accidentally downloaded another copy of Office or forgot to delete your old one, this will make it impossible to access your Office apps. While it may not be obvious, you can sometimes have more than one copy of office on your device. Once you’ve signed in you will either be able to access your Office apps, or you will see a message saying “ We could not find any Office products ”. Try logging out and logging in again or trying another account if you have one. The account you need to use is either the account that was used to purchase the Office products or the account that is under a license. It is important to make sure that you are not only signed into office but that it is the right account if you have more than one. If none of the other steps have resolved the issue, you should activate your troubleshooter for additional help. If Office still won't activate, continue to the next step. After you renew your subscription, you can restart your Office apps as needed.If your subscription has expired, you will need to review it. ![]()
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